Testimonials
"A week ago I went to your Acworth location to buy a desk. When I home and started to assemble it, I noticed that the waxy paper the desktop was wrapped in was literally stuck to the top of the desk as if it was glued there. To add insult to injury, the hardware for the desk legs was missing. When I got back to the store I spoke to the manager, he was just as upset about the condition of the desk and immediately offered a replacement..."
- (Anonymous)
"I would like to inform you of my experience on Saturday November 10th. Your selection of furniture was spectacular. When we came to check out at the register, the cashier was very friendly and was able to help us quickly and efficiently. For the first time, I felt comfortable with someone handling my money well spent. I look forward to shopping at your store again in the future."
- Helen
Susan Freeman is a member of Covenant Life Church of God in Bremen, GA. The Sunday before she was told she was the winner of the $1500 gas card from WFO, her church expressed a need for gas to transport children during their Kid's Camp. The $1500 gas card was just in time and just enough to fill up the vans used to carry little ones back and forth to activities. What a blessing that God answered their prayers and what an honor for WFO to be a part of such a blessing!
- Susan Freeman
"My wife and I furnished our living room, breakfast room, and dining room at Woodstock Outlet shortly after we were married. I thought the process would be confusing and that that we wouldn't settle on a style we both liked. We shopped all over then we visited Woodstock Outlet and found something that fits both our tastes and our budget. We have had the furniture for 5 years now, and it still looks great!"
- Matt
"From the time we entered the Hiram store we were treated like royalty. Everyone from the cashier to the manager saw to it that our shopping experience was a pleasant one. As is the case with any man made product there is always the chance of a manufacturing defect. Such was the case with our sofa. We contacted customer service regarding the matter and instantly our concerns were addressed..."
- (Anonymous)
"...Greg came and assessed the product. Within three days he was back to fix it. Throughout the whole process Angie and Mary of customer service made sure that our needs were being met. Per the one year service agreement we are now receiving a new sofa! A lot of companies claim to value their customers. Thanks to the entire Woodstock family actually meaning it."
- (Anonymous)
"Without the help of you and Angie, who worked so hard with me and Craftmaster, we would be replacing the sofa. No doubt when we need furniture again we will come to you."
- (Anonymous)
"We just bought a set of bunkbeds on sale at your store and wanted to say 'Thank You'. We shopped them for a while looking at other stores and even online. We feel we got a great product at a great price from Woodstock Outlet. Your staff was always friendly and helpful."
- (Anonymous)
"...The truly commendable action occurred once the manager realized that I had made the trip from Cumming to Acworth twice that day, and gave me money for gas. I was impressed that even in these hard times, the manager would go out of his way to make things right with his customer, and basically ensure the fact that I will come back and shop again. Thanks for your excellent customer service!"
- (Anonymous)
"Recently one of our pets was ill and had an 'accident' on a sofa we purchased from your company 2 years ago. I was beside myself and didn't want to have to replace the sofa. I called Angie in Customer Service and asked if the manufacturer could make new cushions. Angie was able to determine Craftmaster could make the cushions. When she called me with the cost I was so surprised and she said that you provided a discount to me."
- (Anonymous)
"I just want to tell you how appreciative I am. Each time I have purchased furniture from your company it has been a wonderful experience and now here I am with a serious problem and you all helped me out again. I'm so grateful."
- (Anonymous)