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Delivery

Woodstock Furniture & Mattress Outlet provides delivery services to North, South, East and West Georgia areas. Cost may vary depending on your purchase and location.  If you have questions regarding delivery to your area please contact customer service at 678-554-4500.


Premium Delivery Service:

  •             Deliveries are made Tuesday - Saturday, 8am-8pm, starting at $129.99.
  •             Delivery is 2 days out from date of purchase if you don't live too far away.  Some areas may be subject to additional fees and delivery day restrictions.  See a Sales Consultant for full details
  •             Your delivery will be confirmed the day before and you will be given a 4 hour delivery window*.
  •             Our Service Technicians will call/text when leaving the stop prior to let you know they are on their way.
  •             Customer must arrange to be home or have a responsible adult (18 years or older) there to accept and sign for delivery.
  •             Delivery includes preparation, assembly, and set up of furniture to one address (some furniture may require an extra set up fee). Please see our Additional Delivery Services for details.
  •             Prior to scheduling delivery, home must be complete: closings, construction and/or remodeling, as well as a driveway that is passable.
  •             Our Service Technicians are restricted from moving any electronic equipment or existing furniture already in the home. If you need your existing furniture moved you will need to pay for and schedule this additional service prior to your scheduled delivery date.
  •             Furniture removal available on Mondays for an added fee - see an associate for details.
  •             We cannot take appointments or requests. The 4 hour time frame is based on the most efficient routing metrics*.

*delivery times are subject to change depending on traffic, weather, and other extraneous circumstances

 

FREE Premium Delivery Service for Mattresses!

Get FREE Premium Delivery on mattress purchases of $599 or more. We will setup your new mattress and remove your old one. Old mattress must not be unsanitary or left out in the elements in order for pick-up. (please note: mattress purchase must be $599 after any offers or discounts)

Purchase a premium mattress by 8pm and we can deliver to you the next day if you don't live too far away. See stores for more details.

 

Express Delivery Service:

  •             Everything in Premium Delivery...but FASTER, if you don't live too far away.  In stock items delivered Next Day
  •             Furniture Delivery starting at $199.99

 

Same Day Delivery Service:

  •             Everything in Premium Delivery...but even FASTER, if you don't live too far away.  In stock items delivered TODAY
  •             3pm order cutoff.
  •             Furniture Delivery $299.99*
  •             Mattress Delivery $129.99*

*no discounts may be applied to same day delivery

 

Curbside Delivery Service:

  •             Available Wednesday-Friday on qualifying orders of $599+.
  •             At least 2 days out from date of purchase and FREE if you don't live too far away.  See an associate for details.
  •             Your delivery will be confirmed the day before and you will be given a 4 hour delivery window*.
  •             Our Service Technicians will call/text when leaving the stop prior to let you know they are on their way.
  •             Products with multiple parts will require do-it-yourself assembly.
  •             We place all furniture just inside the garage, carport, or driveway of your house, apartment, or condo building.
  •             10-piece maximum for drop-off delivery
  •             All merchandise is dropped off in the manufacturer's packaging.
  •             Customer must arrange to be home or have a responsible adult (18 years or older) there to accept and sign for delivery.
  •             NOT INCLUDED: placement of furniture into your home, unpacking or unwrapping furniture, removal of packing materials, any necessary assembly, or delivery outside of our delivery area.

 

You have 3 days to alert us of any damages or defects

Not available on as-is, floor sample, or clearance merchandise

*delivery times are subject to change depending on traffic, weather, and other extraneous circumstances

 

 

Additional Delivery Services:

The following services can be provided for the listed upgrade fees. For piece counts that are not defined below, please contact us.

Merchandise requiring extensive assembly or items that are considered oversized are subject to an additional +$35.00 fee, such as bunkbeds and very heavy items.

 

Moving furniture on the same level from one room to another

Moving furniture piece for piece on the same level.

  •             1 to 10 pieces: +$30
  •             11-25 pieces: +$60
  •             26 - 50 pieces: +$100

Moving more furniture than delivered on the same level.

  •             1 to 10 pieces: +$60
  •             11-25 pieces: +$100
  •             26 - 50 pieces: +$150

 

Moving furniture up or down stairs

Moving furniture piece for piece to a different level.

  •             1 to 10 pieces: +$50
  •             11-25 pieces: +$100
  •             26 - 50 pieces: +$150

Moving more furniture than delivered to a different level.

  •             1 to 10 pieces: +$80
  •             11-25 pieces: +$160
  •             26 - 50 pieces: +$200

Woodstock Furniture & Mattress Outlet offers disposal of a mattress set with a purchase of a new mattress set.

Our drivers are not permitted to move any electronics.

 

Other Surcharges (in addition to delivery if applicable)

  •             25 to 45 pieces delivered: +$50
  •             46-70 pieces delivered: +$100
  •             Assembly Fee (if applicable): $35
  •             AM or PM time frame preference: +$100 to Premium Delivery Service Charge
  •             Off Route Delivery: +$100
  •             Recliner Haul Away: +$30, Will remove 1 recliner for every recliner purchased.
  •             Haul away furniture (Mondays ONLY): +$100 to Express Delivery Fee*

*see associate for full details.

 

Customer Pickup:

Pick up is available at our Acworth Distribution Center from 8am - 8pm*. Expect to wait 10-15 minutes for your furniture to be pulled. You can also call ahead (678) 554 - 4508 ext 201 or 202 to save time!  

We will load the furniture in its carton. We do not assemble furniture that is picked up, that fee is included in our Delivery charge. If you want the furniture assembled you may want to have it delivered. If you choose to pick up your furniture and discover defects or damage, we will send a certified technician out to repair the furniture or you can return it to the store for an exchange. It will be your responsibility to transport damaged merchandise back to the store or pay a delivery charge.

*store pick-up available at select locations