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Delivery

Standard Delivery Service:

Woodstock Furniture & Mattress Outlet provides delivery and set up services to North, South, East and West Georgia areas. Cost may vary depending on your purchase and location.  If you have questions regarding delivery to your area please contact customer service at 678-554-4500.

  •       Deliveries are made Tuesday - Saturday within our standard delivery area.
  •       Standard Delivery is 2 days out from date of purchase and within 40 miles of our distribution center in Acworth.  Other areas may be subject to additional fees and delivery day restrictions.
  •       Your delivery will be confirmed the day before and you will be given a 4 hour delivery window*.
  •       Delivery includes preparation, assembly, and set up of furniture to one address (some furniture may require an extra set up fee). Please see our Premier Delivery Services for details.
  •       Prior to scheduling delivery, home must be complete: closings, construction and/or remodeling and a driveway that is passable.
  •       Our delivery teams are restricted from moving any electronic equipment or existing furniture already in the home. If you need your existing furniture moved you will need to pay for and schedule Premier Delivery prior to your scheduled delivery date.
  •       Furniture removal available on Mondays for an added fee - see an associate for details.
  •       Customer must arrange to be home or have a responsible adult (18 years or older) there to accept and sign for delivery.
  •       Upon request, we will contact customer at work or at an alternate number 1 hour prior to our truck's arrival to meet us at the home.
  •       We cannot take appointments or requests. The 4 hour time frame is based on the most efficient routing metrics*.

*delivery times are subject to change depending on traffic, weather, and other extraneous circumstances

 

FREE Local Standard Delivery Service for Mattresses!

Get FREE Local Standard Delivery on mattress purchases of $599 or more. We will setup your new mattress and remove your old one. Old mattress must not be unsanitary or left out in the elements in order for pick-up.  Local Standard Delivery is considered up to 40 miles from our Distribution Center located in Acworth, GA on Old Alabama Rd. off of Hwy 92. (please note: mattress purchase must be $599 after any offers or discounts)

Purchase a premium mattress by 8pm and we can deliver to you the same or next day within standard delivery area. See stores for more details.

Same Day Furniture Delivery Available:

Why wait - you can have your furniture TODAY! Purchase by 3pm and we can deliver to you the same day within our standard delivery area. See stores for more details. 

 

Premier Delivery:

The following services can be provided for the listed upgrade fees. Information for standard delivery is located at the top of this page. For piece counts that are not defined below, please contact us.

Merchandise requiring extensive assembly or items that are considered oversized are subject to an additional +$35.00 fee, such as bunkbeds and very heavy items.

Moving furniture on the same level from one room to another

Moving furniture piece for piece on the same level.

  •       1 to 10 pieces: +$30
  •       11-25 pieces: +$60
  •       26 - 50 pieces: +$100

Moving more furniture than delivered on the same level.

  •       1 to 10 pieces: +$60
  •       11-25 pieces: +$100
  •       26 - 50 pieces: +$150

 

Moving furniture up or down stairs

Moving furniture piece for piece to a different level.

  •       1 to 10 pieces: +$50
  •       11-25 pieces: +$100
  •       26 - 50 pieces: +$150

Moving more furniture than delivered to a different level.

  •       1 to 10 pieces: +$80
  •       11-25 pieces: +$160
  •       26 - 50 pieces: +$200

Woodstock Furniture & Mattress Outlet offers disposal of a mattress set with a purchase of a new mattress set.

Our drivers are not permitted to move any electronics.

Other Possible Up Charges (in addition to delivery)

  •       25 to 45 pieces delivered: +$50
  •       46-70 pieces delivered: +$100
  •       Assembly Fee $35
  •       AM or PM time frame preference: +$50
  •       Off Route Delivery: +$100
  •       Haul away furniture (Mondays ONLY): Double Delivery Fee*

*see associate for full details.

Customer Pickup:

Pick up is available at our Acworth Distribution center from 8am - 8pm*. Expect to wait 10-15 minutes for your furniture to be pulled. You can also call ahead (678) 554 - 4508 ext 201 or 202 to save time!  

We will load the furniture in its carton. We do not assemble furniture that is picked up, that fee is included in our Delivery charge. If you want the furniture assembled you may want to have it delivered. If you choose to pick up your furniture and discover defects or damage, we will send a certified technician out to repair the furniture or you can return it to the store for an exchange. It will be your responsibility to transport damaged merchandise back to the store or pay a delivery charge.

*store pick-up available at select locations